EN CZ

Ticket vending machines

Public transport tickets including season tickets can be bought not only at points of sale, but also from ticket vending machines. Ticket vending machines are located at 35 public transport bus stops all over the territory of Pardubice. Two of them, located at the Třída Míru and Dubina-centrum bus stops, offer a full range of our ticket types, i.e. paper tickets, charging of an electronic wallet and the purchase of season tickets. Moreover, they can provide you with information on your card. In other vending machines, you can buy paper tickets and charge credits on your Pardubice Card to allow you to purchase one-off tickets.

I.      1. Vending machines allowing you to purchase season tickets

These vending machines are currently located at two bus stops – třída Míru and Dubina-centrum. They are navigated intuitively using a touch screen. There is no need to worry about not being able to use the vending machines. Simply follow the instructions on the screen.

Vending machines provide the following services

  • Purchase of one-off paper tickets
  • Purchase of transferable paper season tickets
  • Charging of an electronic wallet on your chip card
  • Purchase of non-transferable season tickets on your chip card
  • Information on chip card (the amount of credit in your electronic wallet, validity of your season ticket, etc.).

Before starting any transaction, make sure the vending machine is in the customer support regime – the screen displays information on the acceptance of coins and a menu offering sales of individual types of tickets and information on the chip card status.

Purchase of one-off paper ticket

  1. Touch the screen and select the option of a one-off ticket
  2. In the new window, using the same method, select the type and number of one-off tickets in the respective tariff band (selecting the number of tickets is done by multiple touching of the respective item). The selected tickets will be displayed for your review in a table called ZVOLENÉ.
  3. Confirm your previous choice by touching the virtual KOUPIT button. If you are not satisfied with what you have selected, you can cancel the tickets by touching the ZVOLENÉ menu (or you can cancel the existing menu by pressing the ZRUŠIT button).
  4. Upon touching the KOUPIT button, information on what coins and banknotes can be used for payment, what sum has been paid and what sum needs to be inserted in the vending machine to complete the transaction will be displayed. Following insertion of the full amount, the vending machine prints out a ticket (tickets).
  5. If you insert an amount greater than the transaction price, the vending machine prints out the ticket and returns your change.

Caution

The vending machine returns coins only up to the amount of 50 CZK!

Purchase of transferable paper season ticket

Using the touch screen, select the option of the paper season transferable ticket, the type of transferable paper season ticket and the start of its validity, either by touching the calendar or using the navigation keys. Now proceed in the same way as when buying a one-off paper ticket.

Charging an electronic wallet

  1. Place your Pardubice Card close to the chip card reader of the vending machine. On the touch screen, choose the ELEKTRONICKÁ PENĚŽENKA option.
  2. Upon touching the virtual button, you will receive information on the current status of your electronic wallet. You can start inserting coins or banknotes in any order up to the requested amount.
  3. When you have completed inserting cash, touch the NABÍT button; the electronic wallet will be charged and the vending machine will print out a receipt documenting the transaction.

Caution

Make sure the chip card is placed close to the card reader during the transaction! If it is not placed close enough, the vending machine will inform you about it and after the lapse of about 20 seconds, it will print out a CLAIM RECEIPT. Claims can be filed on work days during usual working hours at the point of sale in the Customer Centre at 443 Pernerova Street starting on the work day following the day when the event which is the subject of the claim occurred.

Purchase of non-transferable season ticket

  1. Place your Pardubice Card close to the chip card reader of the vending machine. On the touch screen, choose the ČASOVÉ JÍZDNÉ option.
  2. Upon selecting the ČASOVÉ JÍZDNÉ button, the type of card and choice of season tickets available for you to buy are displayed on the screen.
  3. Upon selecting a particular season ticket, the start and duration of validity of the particular season ticket are displayed on the screen. Start of validity can be changed using the navigation keys (DEN VPŘED, etc.), or directly by selecting the particular day in the displayed calendar. Upon selecting this basic parameter, your choice needs to be confirmed by touching the KOUPIT button.
  4. Season tickets can be paid for in cash or by using credit in your electronic wallet (if the electronic wallet contains a sufficient amount of money for the season ticket payment, the KOUPIT Z ELEKTRONICKÉ PENĚŽENKY button is displayed). The amount can be settled in a combination of two methods, i.e. one part in cash and the other part from the electronic wallet (in the event that the aggregate of the amount of inserted cash and the amount in the electronic wallet is sufficient or exceeds the price of the requested season ticket, the KOUPIT Z ELEKTRONICKÉ PENĚŽENKY button is displayed).

Caution

When buying a season ticket, vending machines do not return change! In case you insert an amount greater than the price of the season ticket, the vending machine will add the difference to your electronic wallet. Please make sure that the inserted money corresponds to the price of the season ticket or take into account that the surplus will automatically be added to your electronic wallet!

Make sure your chip card is placed close to the reader – just as when charging your card!

Information on the chip card

Place your Pardubice Card close to the chip card reader of the vending machine. On the touch screen, choose the INFO O KARTĚ option. You will be provided with information on the type and validity of the season ticket on your card and, where appropriate, the balance of your electronic wallet.

II.      2. Common vending machines

The vending machines enable the purchase of paper tickets and charging of an electronic wallet on your Pardubice Card.

Purchase of a paper ticket

  1. Select the type of ticket and number of tickets using the appropriate button.
  2. Start inserting individual coins up to the amount of the transaction. If you have selected the wrong ticket, use the STORNO button to cancel the transaction.
  3. Take the ticket and, where appropriate, your change from the machine.

Charging a chip card (electronic wallet only)

  1. Insert the card into the card holder
  2. Press the DOBÍJENÍ POTVRZENÍ button.
  3. Start inserting individual coins up to the amount of the transaction (max. 300 CZK per charge).
  4. Confirm by pressing the DOBÍJENÍ POTVRZENÍ button. To cancel the transaction, press the STORNO button.
  5. Remove the card (when charging a card, the vending machine does not return change)

Locations of ticket vending machines

Station name (location)

Tariff - Fare CZK

Charging of chip card

17. listopadu

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Autobusové nádraží

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Autobusové nádraží 2 (to the centre)

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Dubina, točna

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Dukla náměstí

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Hlavní nádraží 1 (in the Czech Railways building)

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Hlavní nádraží 2 (in the Czech Railways building)

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Karla IV.

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Krajský úřad

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Lázně Bohdaneč, náměstí

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Masarykovo náměstí

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Na Drážce

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Na Spravedlnosti

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Náměstí Republiky (at the Theatre)

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Náměstí Republiky (at Komerční banka)

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Nemocnice

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Nemošice, škola

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Palackého

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Polabiny, hotel

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Polabiny, Kosmonautů

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Polabiny, Kpt. Bartoše

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Polabiny, Lidická

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Polabiny, Sluneční

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Rosice, Gen. Svobody

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Rybitví (Municipal Office)

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Srch (Municipal Office)

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Srnojedy (Staré Srnojedy)

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

U Grandu

15, 17, 10, 11 / 24 hrs. 55 CZK

 

U Kostelíčka

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Univerzita

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Zámeček

15, 17, 10, 11 / 24 hrs. 55 CZK

 

Zborovské náměstí

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes

Židov, točna

15, 17, 10, 11 / 24 hrs. 55 CZK

Yes